Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
RANDALL T. (verified owner) –
I get so many compliments every time I carry it. A couple of my friends have ordered the purse after seeing mine. Hope it holds up.
Jorge cirino Pinet (verified owner) –
Útil para viajar
Breezy Olsufka (verified owner) –
I loved the style and how it fit for me. The color is amazing and quality felt very sturdy. After 3 months of use, the larger tote bags handle has started to come apart. Switched to the smaller over the shoulder bag. So far has held up for 2 months. Overall good for the cheaper price.
6 months of use *** The straps are coming undone a bit but it still holds regardless of weight. Still stand but my previous statement!
Angie McAfee (verified owner) –
Great bag. Love the color, love the size. I like how there is a little slouch to it.
keri mullins (verified owner) –
It was ok I just wish it was bigger
Nina Klein (verified owner) –
This set of bags is remarkably high quality for the price. So stylish. I love mine. I bought the tan blush. Not pink at all, very neutral. Goes with everything. Zippers are great quality. Also very lightweight.
Laura (verified owner) –
I purchased this to use as a tote. I like the small pruse, it fits into the larger with my Bible. Did have a strong plastic smell when it arrived but dissipated quickly
Millie (verified owner) –
Absolutely amazing quality for the price, pretty color and very spacious bags, wallets are well made as well as clutch and purses, DEFINITELY RECOMMEND
Mckaela Pina (verified owner) –
Love this bag! Nice size and quality! Only thing is that it has a weird smell to it when I opened it! Still trying to get the funky smell out but overall it’s a nice bag