Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Mckaela Pina (verified owner) –
Love this bag! Nice size and quality! Only thing is that it has a weird smell to it when I opened it! Still trying to get the funky smell out but overall it’s a nice bag
Laura (verified owner) –
I purchased this to use as a tote. I like the small pruse, it fits into the larger with my Bible. Did have a strong plastic smell when it arrived but dissipated quickly
SRackers (verified owner) –
Both the large and medium bag stand up and hold their shape. The medium bag is perfect for everyday use. Since these are not real leather, I’m not sure how they will hold up. I’ve had several compliments on the color/style of the bags. Have not used the wallet yet, but it seems a bit flimsy compared to my leather wallet which is stuffed full. I have used the small photo carrier for DL, CC and health card for my tiny purse and it works well.
RANDALL T. (verified owner) –
I get so many compliments every time I carry it. A couple of my friends have ordered the purse after seeing mine. Hope it holds up.
keri mullins (verified owner) –
It was ok I just wish it was bigger
Breezy Olsufka (verified owner) –
I loved the style and how it fit for me. The color is amazing and quality felt very sturdy. After 3 months of use, the larger tote bags handle has started to come apart. Switched to the smaller over the shoulder bag. So far has held up for 2 months. Overall good for the cheaper price.
6 months of use *** The straps are coming undone a bit but it still holds regardless of weight. Still stand but my previous statement!
Jorge cirino Pinet (verified owner) –
Útil para viajar
Mrs. Glover (verified owner) –
Nice set, ideal for daily use, low maintenance. Got it for a friend, she loved it
Erin (verified owner) –
I’ve had these for years and still get compliments on the bags! They are so cute and durable. Barely a snag or loose string since i’ve had them.