Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Irene Izquierdo (verified owner) –
Great quality
Donna Cox (verified owner) –
This is a very pretty four piece set, very soft, great price, I would highly recommend
Karen G. (verified owner) –
Although what I received was not the same as the picture of what I ordered, I do like the different size purses and wallet. The large bag is great when you need to throw everything in your purse (water bottles, umbrella, notebook, anything kids hand you!), and the smaller purse, which fits inside the larger one, is great to grab and go when you don’t want to lug around a big bag. Quality is not top notch (plastic feel, but I knew this when I ordered it). I was going on vacation and this was a last minute purchase, it arrived in less than 2 days (without Prime!).
wendyLou (verified owner) –
Arrived nicely packed and as advertised. Gift for my mother, she was very pleased
Sara E (verified owner) –
This is such a great bag and makes for an amazing gift too. All four bags that come in one package go so well together and allows a busy mom like me to remain super organized while being stylish. The big bag it self is super sturdy. Honestly I just dump whatever I need for myself or for my toddler in the bag and get around to running errands. The zipper is very smooth and I love that its just one big opening, this allows me to fit any amount of things in there. 100% recommended.
Manat Pappalardo (verified owner) –
I like very much
nicole (verified owner) –
Super cute purse! You get a lot of bang for your buck! The large purse could use more pockets but thats a personal preference. It has a strong smell to it once first opened, strong like basement or factory, BUT once aired out its super cute!
Natalie Pratt (verified owner) –
I didn’t know how well I would like this because the pricing was so good for more than 1 bag, but I love it ! Would buy again with no question. The tote bag is perfect for carrying laptop and the crossover purse is just the right size for daily use for me.
Suzpics! (verified owner) –
No complaints concerning large bag or the crossbody purse. The color, purple, is very soft. Not a rich deep purple. Very pretty.