Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Suzpics! (verified owner) –
No complaints concerning large bag or the crossbody purse. The color, purple, is very soft. Not a rich deep purple. Very pretty.
Donna Cox (verified owner) –
This is a very pretty four piece set, very soft, great price, I would highly recommend
nicole (verified owner) –
Super cute purse! You get a lot of bang for your buck! The large purse could use more pockets but thats a personal preference. It has a strong smell to it once first opened, strong like basement or factory, BUT once aired out its super cute!
Georgia Dawg (verified owner) –
Love the brown and black colors
Irene Izquierdo (verified owner) –
Great quality
virginia jagodzinski (verified owner) –
I like the bag. It’s a good size for daily wear. I gave some pieces to my daughter, however, it’s only been a few months and it’s starting to come apart on the bottom of the purse
Sara E (verified owner) –
This is such a great bag and makes for an amazing gift too. All four bags that come in one package go so well together and allows a busy mom like me to remain super organized while being stylish. The big bag it self is super sturdy. Honestly I just dump whatever I need for myself or for my toddler in the bag and get around to running errands. The zipper is very smooth and I love that its just one big opening, this allows me to fit any amount of things in there. 100% recommended.
Aunt Sandy (verified owner) –
My daughter gave me an Amazon gift card, so I took my time looking for something that I really wanted and needed. My old purse was about 20 years old, so I guess it was time to retire it. I saw this set of satchel, purse, wallet, and picture holder. It came in different colors, but I like the one I got the best. It is described as purple/black in color, but it real life it is more of an eggplant purple. It is well made and very beautiful. I love it. I transferred all my cards and important things into the purse. The wallet is large enough to hold my iphone which is in a case, and it zippers closed so you don’t have to worry about it falling out. I am VERY pleased with my purchase. I will be looking at this site more often.
Natalie Pratt (verified owner) –
I didn’t know how well I would like this because the pricing was so good for more than 1 bag, but I love it ! Would buy again with no question. The tote bag is perfect for carrying laptop and the crossover purse is just the right size for daily use for me.