Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Amazon Customer (verified owner) –
The sizes are great. One large bag, medium and a small wallet. The color is a nice wine. I worry about the zippers but so far still good.
Danielle Williams (verified owner) –
The size options and color.
Ken Hellman (verified owner) –
This is such a nice collection for the price. I am ordering in a second color.
Amazon Customer (verified owner) –
I get a lot of compliments and it goes with pretty much everything I own. The only down side is that the shoulder straps are a bit flimsy. I will have to restrap it to keep it longer than this season.
Katy Reed (verified owner) –
The sizes of the purse and tote are ideal, and the addition of wallet and card case is a real plus.
Karen L. (verified owner) –
I love the fact that this set comes with four pieces. The wallet is cute, holds eight credit cards, and, has a coin holder and two spots to place cash. The zipper is of good quality. The purse had two outside pockets and also has good quality zippers. The inside of the purse has a small concealed type pouch with a dainty zipper but the overall zipper for the purse is of good quality. it has a lot of room inside the purse since it does not have the center divider piece many purses have. The smallest piece of the set is a cardholder yellow in color. The sleeves are a plastic see-through holder that appears very thin. I placed cards in there that are rarely used. It fit perfectly in one of the outside zipper areas. The biggest bag I will use to carry papers, folders, etc….not as a purse. The item I am calling my purse is the second-largest bag. I do not like big purses. All the bags came wrapped and were free of scratches. I highly recommend this set to others.
Boyd Lyndon Westmoreland (verified owner) –
Update: I have carried this purse since January and the trem is coming off as can be seen in the first photo. I’m disappointed in that!
I’m carrying the purse on a daily basis to work and find it to be nice. I like the two toned design. I would have liked the two tone to be on both sides; however. The tote is a bit too big to carry as the purse so I’ll use it when I need a tote for carrying things for projects. The wallet is a little small, but I’m making it work. Over all I am enjoying my purchase.
donna amaral (verified owner) –
love the size and colour prefect for travel and one is great for everyday
Amazon Customer (verified owner) –
Lots of options with this combination! Sturdy and attractive!