Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Madeleine Phipps (verified owner) –
Not my style
Joseph P Grillo (verified owner) –
Bought the three bag set and have used the tote and crossbody bag almost daily for about a year. Tote stood up to many days of over stuffing with my work laptop and papers- the straps are finally starting to wear down. Same with the crossbody bag- the edge where the straps are sewn in are starting to fray and will need to be replaced.
These bags won’t last you a lifetime, but they are pretty amazing quality for the price tag. I get compliments on the look all the time, and given the amount of abuse I put these bags through, I would say it’s worth it, even if I have to replace it every year.
Deb (verified owner) –
Zipper broke quick but manageable. I got these for my teenager and she overall loves the set
Brittany Johnson (verified owner) –
I am in love with this set. Built great and a lot of different options for the price. Would purchase again!
Joie Green (verified owner) –
One of my bags, had black spots on the inside that appear to be makeup. Otherwise nice bags. Great for traveling etc.
Lex (verified owner) –
I use the purse and I gave the tote bag to my nana she pecks it full with stuff and it never gave out we love this purse would buy again
Mylee the Chihuahua (verified owner) –
I was apprehensive to get this purchase because it was a lot for a cheap price. I couldn’t of been more wrong! The big bag is a good size, although a bit small for traveling. The wallet is good quality and I use the medium purse everyday! I would highly recommend this product. So much for a small price!
Paula (verified owner) –
love love love this purse and all totes!
Pamela N. Kennedy (verified owner) –
I love this set and it was a great price but I was sad when my strap broke the other day. I was standing in the grocery store and it fell. I would probably order again because it was likely a fluke but it’s gonna be a little while before I can.