Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Ebony Parker (verified owner) –
This is such a cute set, and I look forward to carrying it on my next trip
Shawn Wesley (verified owner) –
These are not for daily use but are awesome for dressy times. Received 3 out of the blue compliments….from strangers!
Maria Z. Gesmond (verified owner) –
This bag looks very similar to some of my high end bags…MK, Coach etc. The real kicker is you get FOUR items with your purchase! Extremely good value. Bought this to take on vacation. Love it. I do wish it had better handles but they are the same as my MK’s so it must be the thing!
chad (verified owner) –
Bought for my wife’s 30th Birthday. She absolutely loves the material, sturdiness, and design! The threads are showing a bit of minor fraying in some areas after a month of everyday use. Overall very pleased for the deal!
Amey (verified owner) –
Great, excellent and timely delivery
Taylor (verified owner) –
It’s nice
Judith Sponsel (verified owner) –
Well, I’m pleasantly surprised by this handbag(s) purchase. I use the large one mostly for work as I can fit multiple files in it and still carry my necessities. I switch to the smaller one for weekend errands, dinner, etc. I haven’t used the smaller wallet or card holder yet, but they look good. It’s sturdy enough for every day and looks sophisticated enough for a business lunch/dinner. Can’t wait to travel with the larger one — big enough for an i-pad or small notebook computer for a flight carryon. So far so good! Seems to be holding up very well. Really like it so far!
Sheree Silva (verified owner) –
Great value & quality
Heidi (verified owner) –
One loose stitch on inside of the large tote by the zipper pocket. Straps feel cheap but Overall has a lovely look and worth the money.