Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Avenlee Shaw (verified owner) –
I like the idea of all the bags. I am missing one of the straps that was supposed to come with the bag. The colorful strap that goes on the smaller bag. Other than that, I am hoping this will make a great gift.
Marjorie R. Renouf (verified owner) –
This purse and bag look very professional and stylish. The perfect pair.
Patricia (verified owner) –
I think these bags are great. I bought 3 different sets. Each set comes with slightly different accessories. The large bag fits so much stuff. The smaller bag or wallet are very useful too. I have been using one of the large bags for a year and a half as a work bag. I just bought another set to give as a gift. Great quality.
Asher (verified owner) –
Gave this bag set to my sister for her birthday this year; she loved them! She opened the shipped package on camera with me and couldn’t stop smiling. Her favorite color and lots of space!
Emma ✨ (verified owner) –
A few loose stitches, but overall a great purse and I’ve been very happy with the size selection and I am encouraging my bestie to buy a set too!
hb (verified owner) –
I needed a proper purse for a last minute job interview the next day, so I went with this. I was skeptical that it would really look the part or be the right size or anything else. However, it is absolutely perfect. The right size, I can put the handles over my shoulder, the wallet fits my ID and credit cards perfectly. 10/10 would order again
Allyson J. DeHart (verified owner) –
Absolutely perfect set! Durable. Quality. Perfect!
Evelyn M. Lutes (verified owner) –
This set appears to be sturdy and well made. The only draw back is the wallet. It doesn’t hold as much as I’m used to. The wallet does appear well made. I’m glad I made the purchase.
Garrett (verified owner) –
I’ve paid way more for bags that have a stupid name brand logo glued on, there is not much difference between this and many designer brand bags out there. They’re all made in China. The pocket layout is somewhat lacking but thats not really an issue for a product in this pricepoint. It would be nice to have a clear ID sleeve in the wallet, for example, but there is none.