Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Gail Kemp (verified owner) –
I like the price and items, however on the wallet the name plate was missing and it appears the company tried to paint the name on. I’m glad this is my wallet so I can hide it in the purse. Everything else okay!
Lusveya (verified owner) –
This is such a lovely bag, it has it all! Lots of space, beautiful and the fact that it comes with a matching wallet and side purse is just amazing! I love it and will be ordering another color!
Allyson J. DeHart (verified owner) –
Absolutely perfect set! Durable. Quality. Perfect!
Jacqueline (verified owner) –
For the price, I did not expect much. I am not one to spend a lot on purses, and having spine issues, I prefer a quick and easy way to carry my things I need. The crossbody purse is absolutely the perfect size to fit all I ever carry, and putting my credit cards that I use most in the small cc/picture pouch is perfect for my needs. If I am just running into a store quickly, grabbing the lightweight wallet is all I need. The tote has a zipper closure which is a must for me. I will use the tote to carry extras I may need if we are going somewhere for the day. Sunglasses/night driving glasses/fold up umbrella/extra masks (until Covid is gone)/pen/notepad, whatever the need may be. And look at all the beautiful colors offered. Very impressed. Would recommend unless you want to pay tons of money and carry a brand that has the same old pattern for years now, this is the way to go. I got the pink/beige because of its light and airy color as I live in Florida and pink is my favorite color!
Garrett (verified owner) –
I’ve paid way more for bags that have a stupid name brand logo glued on, there is not much difference between this and many designer brand bags out there. They’re all made in China. The pocket layout is somewhat lacking but thats not really an issue for a product in this pricepoint. It would be nice to have a clear ID sleeve in the wallet, for example, but there is none.
Mary Ellen jaskolka (verified owner) –
Bought it for my granddaughter birthday she uses it for work and traveling
Tara R. (verified owner) –
Beautiful and seems like a sturdy purse. I’m bummed though because the back of the big bag is missing the long zipper piece.
Sheila Copalman (verified owner) –
Exactly what I expected
Amazon Customer (verified owner) –
Would defiantly buy this again, very cute, true to picture
Melissa Tullier (verified owner) –
I like the way they all fit together. I can put everything in the smaller bags inside the big bag and just pull one out if I don’t need it all.
Marjorie R. Renouf (verified owner) –
This purse and bag look very professional and stylish. The perfect pair.
Josalyn Urbina (verified owner) –
It’s very pretty and big