Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
P Gle (verified owner) –
just great buy. up to expectation. value for money. thanks much. swift delivery too.
Elisabeth Clancy (verified owner) –
The 2 handbags are very nice. The thing they call a wallet is not a actual wallet. More like a thing to just hold credit cards. It feel apart the first time I used it ! Junk !
Kindle Customer (verified owner) –
Great look
marchapril (verified owner) –
I love the color and the fact that you have so many variations of the bag. It’s a keeper for me!
TXgirl4life (verified owner) –
I bought this set on sell for half price. I am very pleased with the look. My daughter is usuing the larger bag and I am using the crossbody. Great size on both. Zippers seem sturdy and I love the tassles on the side zipper of my bag. I also love the side pocket for my phone. Easy access but safely zipped away. Neither of us is using the wallet yet but it is a nice configuration. I am using the small wallet for gift cards.
Christina (verified owner) –
I normally have Coach bags but I was not in a position to pay that much for a new purse at the time. It is a great deal for all that you get but you get what you pay for. The zippers look cheap but work just fine. The shoulder straps are coming apart and I have not even had it for a year. I do like the purse otherwise.
Amazon Customer (verified owner) –
Like the 4 purses, envelope purse seems worldless like all envelope purses, don’t hold anything- love the pink color.
Tyler Lewis (verified owner) –
It was definitely great for travel and quick storage for carry-on
Wendy Hart (verified owner) –
Just got this set in black I already used the smaller bag with the shoulder strap. Larger bag can hold my small laptop, phone, wallet and quite a bit of my personal items. This set looks good and is very versatile. Only drawback is removable tassels fall off too easily. You will need to tighten the attachment to keep them on, if you want to keep them. Red color is on the way- cant wait to get it!
Kee-Li (verified owner) –
I got this as a gift for my grandma and was pleased with the bags but then I saw that the brand pin was noticeably crooked on the main purse. It makes the bag looks like it’s cheap in quality despite it being nearly $50. Other than that, the bag is sturdy and feels nice. The materials don’t look cheap, there’s just the minor mistake on a pretty important part of the bag.
Brittany (verified owner) –
The big bag is perfect for office work or case files and notes. I’m able to hold my 15 case files and work laptop in it while still having room. I use the smaller purse and wallet for personal use and overall enjoy the bags. The wallet has some good space in it for cards and works perfectly. The only issue I have found is the big bag will fall and fold so the bottom does not lay flat after a few weeks of use. I also wish the pickets on the inside were bigger. They are slightly bigger than my business cards. Overall, not a bad bag and I would recommended it for anyone looking for a work bag and personal purse.
Amazon Customer (verified owner) –
I bought the purse because I liked that it came with a matching wallet. The color is beautiful and the purse is very sturdy. The larger of all the bags stays on my shoulder well and doesn’t slip off. The cross body fit just right. The adjustable strap is sturdy and stays in place.
Downside the wallet was no good for me. I couldn’t get my cards in and out easily. It also doesn’t open very wide, that combined with the difficulty of getting the cards in and out frustrated me. The other issue is there is a seam on the cross body coming undone. I won’t use it often so I decided to keep as is but something you should watch for.
Overall for the price I still love the purse and will continue to use it. Four stars because wallet fell through for me and the minor issue with seam.