Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Derek (verified owner) –
I absolutely love the crossbody purse the only thing I was upset about when I got it was the stitching is coming out other then that it’s the perfect size the color is great and it has plenty of pockets
Sofia (verified owner) –
Absolutely beautiful bags. Amazing quality for the price. The tote stands up by itself and fits everything. Love that even the tote has a zipper to close the bag instead of just being open. Bought as a Mother’s Day gift and my mother in law loved them. Then got them for myself.
Amazon Customer (verified owner) –
Just that my mother says she really likes the bags.
Lillian (verified owner) –
Purchased this as a gift for my Friend in MS. She was talking about it as we were on the phone, unbeknownst to her I was ordering it. When she received this SURPRISE gift she cried. She wear it EVERYWHERE she go. She is ALWAYS talking about the compliments she receives about this purse. Money well spent for a well deserved longtime Friend, Kella W.
Philip (verified owner) –
Nice product
Heather Anthony (verified owner) –
I absolutely love this set!
Marsha Santiago (verified owner) –
Bought this for my step mother for Christmas and it’s amazing quality for the price! Will probably snag one for myself in the near future! She also loved it!
JMF (verified owner) –
Great value!!!
joan doyle (verified owner) –
The color and style went great with outfit
Andrea N Tucker (verified owner) –
This purse is adorable. One angle it’s grey another it’s rainbow! I bought it for a gift ,but now I am ordering myself one!
Lisa Beavers (verified owner) –
I will say at first I was very hesitant about buying this because the price is really good for all that it comes with. I was worried it was gonna be cheap and crappy looking, but i figured the worst that happens is I buy it and then I have to return it. I was amazed at just how nice the bags are. The tote holds more than I thought it would and I love the crossbody bag it came with! I’m honestly considering get another set but in a different color just because of how nice they are!
:) (verified owner) –
Bought this during a sale. The design is quite pretty and feels quite sturdy. The tote is smaller than I expected and cannot fit a 15.6″ laptop, which I had wanted to use it for. But it can hold a decent amount and the zipper and bag itself feels quite sturdy. The crossover purse though is my favorite. It holds much more than I expected and it seems to hold up well. It’s not too big and not too small either. I like that the little clutch wallet holds a decent amount and fits in the purse too. The specific style I picked was mainly for the interchangeable straps as well, and feels quite sturdy. Quite a good bundle. Would recommend!