Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Lisa (verified owner) –
For the price, quality is excellent. I was expecting a $300 leather purse. I ordered the bronze gold and it looks very classy. It matches my luggage perfectly. I love the matching wallet, my phone fits in it perfectly.
Only thing was the little card holder was missing. I plan to order more colors!
Carishaa (verified owner) –
It looks nice. Mom loved it. Love that everything is together.
TamTam (verified owner) –
Every piece serves a purpose and holds up extremely well! I use the flat bag for my tablet and it’s the perfect size plus it hold the power cord too.. I wish the bag had more pockets or a dividing center because everything kinda falls around and sometimes you have to search for what you’re looking for, but other than that, I have intentions on buying it again!!!
coffeehippie (verified owner) –
I had ordered my daughter a set for Christmas, and she loved it. When it was time for me to look for a new purse, I just decided to get myself a different color. Excellent buy! I will be getting these in other colors. They look sharp, are well mad3 and come with several pieces. Great buy!!
irvina (verified owner) –
Beautiful handbag, only problem is zippers, not sure why they reopened after being zipped close. That was noticed when I took it out the box. Hasn’t happened since.. But I’m a bit nervous it could happen when being used. Love the softness of the bag. Would love to order more colors.. but I’ll try this one out for a bit first.
Cathleen Richards (verified owner) –
This set is suitable for many occasions.
Rosie Cherry (verified owner) –
great value
Mary Ann Carney (verified owner) –
I am using all the pieces and that is good. The quality is ok considering the price. There was a small line crease on the crossbody and a part if the lining in the zipper compartment had not been sewn together Also there was a small piece of trim missing off the tote. I exchanged it. The new one came and there was a worse crease in it. Customer service suggested I order a set from another vendor and gave me the link. I ordered it and it was the same brand and the tote had a small crease. Going to send that one back. Found another brand and ordered it. The crossbody is smaller and I don’t care for the wristlet. I prefer the wallet in the other set. I like the tote because it has more black. I am returning that one, too. Keeping the 2nd set I received. All of them were the same quality even thought the prices were higher. I will just use it until it doesn’t look good anymore. I have a feeling it will develop more creases with everyday use. The set is very functional, just wish it was better quality even if the price was higher.
Mamajuana Gigglepants (verified owner) –
I would like a few of these sets☺️. The pieces are beautiful, lightweight, and well made! Very sturdy. And I really packed them!
Kat’s (verified owner) –
Beautiful purse. Many compliments!
Veronca davis (verified owner) –
I have the small purse too my daughter over all we love it. The color. Just beautiful
diane hernandez (verified owner) –
Met my needs very well so I didn’t need so much luggage