Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Madeleine Phipps (verified owner) –
Not my style
Lex (verified owner) –
I use the purse and I gave the tote bag to my nana she pecks it full with stuff and it never gave out we love this purse would buy again
Deydania (verified owner) –
El color es bonito, igual que la fotografía, lo único que los tiros no parecen resistente. Pero cuatro carteras por el precio no se puede exigir más
Kindle Customer (verified owner) –
Overall I love this purse set. The large purse and medium purse are great. They are the perfect size and were exactly what I wanted. To carry them they have a good fit and are comfy. The wallets on the other hand are not as great in quality. The inner zipper on the wallet broke day 1 so I can’t put change in it. The small wallet for cards seems like it would tear easily and I am nervous to actually use it.
Paula (verified owner) –
love love love this purse and all totes!
Joie Green (verified owner) –
One of my bags, had black spots on the inside that appear to be makeup. Otherwise nice bags. Great for traveling etc.
Deb (verified owner) –
Zipper broke quick but manageable. I got these for my teenager and she overall loves the set
Surita Wynn (verified owner) –
Thrilled with this bag. I was just looking for the large bag but to get the bonus small shoulder bag, wallet, and card holder was the icing on the cake. The bag feels strurdy and holds all I need while maintaining its shape allowing me to access the contents with ease. I am giving it 4 stars instead of 5 because the shoulder bag came with a bubble on the surface that caused a small peeled off area. I probably could have returned this for a replacement but it was not so severe for me to do this. Besides, I mainly bought this for the large bag and it came in perfect condition.
Kelli (verified owner) –
I ordered the black floral and ended up getti g the navy blue. Im sure had i reached out to customer service they would’ve made it right but I wouldn’t have gotten it in time for the birthday party i was gifting it at so we just gofted the blue set. Since it was a gift I can’t speak on how well it works. It seemed nice and sturdy/well made.
Cindy J. Koon (verified owner) –
Handbag is practical and attractive. The matching tablet case is perfect too.
Padmaja Akella (verified owner) –
I use the bag for my laptop and it’s great. The other bags are very useful too. Great buy. Very satisfied with the purchase
Pamela N. Kennedy (verified owner) –
I love this set and it was a great price but I was sad when my strap broke the other day. I was standing in the grocery store and it fell. I would probably order again because it was likely a fluke but it’s gonna be a little while before I can.