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We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Lorri Jensen (verified owner) –
I use the bigger bag for every day use. And the smaller one when I go to functions. I use both when I travel.
Marsha Santiago (verified owner) –
Bought this for my step mother for Christmas and it’s amazing quality for the price! Will probably snag one for myself in the near future! She also loved it!
Wasim (verified owner) –
Bought this set for my mom for Eid. Oh boy you should have seen the look on her face. She loved the bag and all the accessories that came with it.
Kindle Customer (verified owner) –
For the money it’s a great set, wish it had a removeable strap for large tote & that the darker bottom color went all the way around.
:) (verified owner) –
Bought this during a sale. The design is quite pretty and feels quite sturdy. The tote is smaller than I expected and cannot fit a 15.6″ laptop, which I had wanted to use it for. But it can hold a decent amount and the zipper and bag itself feels quite sturdy. The crossover purse though is my favorite. It holds much more than I expected and it seems to hold up well. It’s not too big and not too small either. I like that the little clutch wallet holds a decent amount and fits in the purse too. The specific style I picked was mainly for the interchangeable straps as well, and feels quite sturdy. Quite a good bundle. Would recommend!
Nancy Langwell (verified owner) –
Sturdy tote that will work great for a light overnight bag. Zip top insures contents to stay inside of bag if tipped over. Light weight for ease in carrying for extended periods of time.
Laura (verified owner) –
UPDATE! I am updating 2 years later to provide more input. I wear the crossbody as my everyday purse and the large purse as my work/laptop bag. I would give this 10/5 stars if I could. I’m so rough with my purses and I can’t believe that this has held up perfectly! So fade, wear, stains, anything. It’s still in perfect shape! I get tons of compliments on my bags and I can’t believe it’s just a simple bag I got on Amazon for such a cheap price! This is truly a steal of a deal. And I plan to make a purchase in a different color because it holds up so well. I’m adding an image 2 years later. I have stuffed this bag full and it still works well. Held my laptop, lunch, and a folder with papers. 10/5 stars
Sep 8, 2020 review- I love this combo! I mainly only use the off the shoulder purse and the larger tote bag. The shoulder bag is perfect for my daily needs. Carrying my phone, cards, sanitizer, etc. I love it. The tote is somewhat small (which I prefer) and is great for a work bag to keep food, airpods, tablet, etc. Or for a little overnight bag. 1 pair of clothes, charging devices, hygiene needs, etc. I am very pleased with the price.
Catherine Petrone (verified owner) –
Quality size and everything I needed. Very classy choice. Love the color combo.
knithat (verified owner) –
Very pretty and sturdy. Does the job and pretty as a bonus!
Gogo girl (verified owner) –
Stitching off a little, but you really have to look for it. Great buy overall.
Amazon Customer (verified owner) –
So I’m not gona blame them for me not reading the measurements lol . I wanted a big bag that can carry perfume, lint rollers, advil, laptops, folders etc. but this came smaller then expected. If you have a macbook air 13inch this fits perfectly in the biggest bag they send you. So that’s a good way to think about the size. It can still fit most of the stuff I want if it’s travel size.
It’s very cute I bought the spring collection (I call it that the one with the flowers and white background) everything seems durable I love all the wallets and the whole set. If your okay with the size, get it!
I rated them a 2 on traveling bc idk what they mean like traveling and putting clothes in this bag? It’s too small for that, this is your everyday casual bag that you wear when you don’t have that much stuff in your purse.
Andrea N Tucker (verified owner) –
This purse is adorable. One angle it’s grey another it’s rainbow! I bought it for a gift ,but now I am ordering myself one!