Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Amazon Customer (verified owner) –
Would defiantly buy this again, very cute, true to picture
Marjorie R. Renouf (verified owner) –
This purse and bag look very professional and stylish. The perfect pair.
Allyson J. DeHart (verified owner) –
Absolutely perfect set! Durable. Quality. Perfect!
Sheila Copalman (verified owner) –
Exactly what I expected
Linda Shaw (verified owner) –
The larger bag is perfect for going visiting because I can also fit my knitting or a book if going for another appointment. The small one is perfect because it fits wallet brush and I certainly think it is worth the money.
Lusveya (verified owner) –
This is such a lovely bag, it has it all! Lots of space, beautiful and the fact that it comes with a matching wallet and side purse is just amazing! I love it and will be ordering another color!
AAMartin (verified owner) –
This set is just perfect for what I was looking for to travel. The large bag is well made and roomy to hold everything I want to carry on the plane. The only criticism would be to have a lighter lining at least other than black. The purse is also nice with a comfortable colorful strap which I can use walking around the city. The other small pieces are nice as well. All in all a very good value that covers all bases!
Kerbi (verified owner) –
The large purse had less than desirable stitching on the handle and the little credit card holder is flimsy. Good product for the price though and they do look good.
Avenlee Shaw (verified owner) –
I like the idea of all the bags. I am missing one of the straps that was supposed to come with the bag. The colorful strap that goes on the smaller bag. Other than that, I am hoping this will make a great gift.
Melissa Tullier (verified owner) –
I like the way they all fit together. I can put everything in the smaller bags inside the big bag and just pull one out if I don’t need it all.
Emma ✨ (verified owner) –
A few loose stitches, but overall a great purse and I’ve been very happy with the size selection and I am encouraging my bestie to buy a set too!
RH (verified owner) –
These bags are more gorgeous in person than they are online. I love how the bags were packaged, but I wish that they would stuff each bag separately to prevent leather from creasing. 10/10 would purchase in the future. Everything with these bags are great, but the leather is a little flimsy worried about long term integrity of the bag.