Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Monica Swindall (verified owner) –
Still using these for Work.
Crossbody is short. Wish adjustable strap was longer. Other than that Good
arieanna (verified owner) –
i’m using this just to keep in my car and take around with me. there could be more materialistic things that should make this better. the zipper in the wallet is very small and the picture wallet doesn’t open properly
Nia (verified owner) –
Amazing Quality for The Price, the color was exactly as pictured and I love that it came with two different colored straps. I will definitely purchase some other colors in the future.
MW (verified owner) –
Ok
Sandi (verified owner) –
This is the second set that replaced the first one that was defective. The replacement was quick on shipping, and this set is perfect. Great service
Amazon Customer (verified owner) –
Great value
shatavia grier (verified owner) –
I love the set
Bartholomew Cubbins (verified owner) –
While I really liked the look of both bags, they did not hold up. Used only for the summer before the rubber filling between the handle straps started to peel off. Once that came off, the edges of the straps started to fray. The cardholder is basically useless. The wallet was OK – zipper is a bit rough. The old adage “you get what you pay for” really applies to this product.
Madison G. (verified owner) –
I bought this as a gift. I hope it holds up. I like that there were many color choices. The 3 larger pieces are more sturdy. The wallet isn’t the best quality.
Mimi Turner (verified owner) –
Cute bag, I get a lot of compliments when I use it. It serves its purpose with a little style to it. Not sure how long the sturdiness will last just got it so, can come back and review after a while. But no regrets pretty well made for man made material.
LORI YARBROUGH (verified owner) –
I could not believe my eyes when I received my package. This was a beautiful handbag with wonderful workmanship. So far, I’ve only used one piece and of course that’s the handbag itself. It’s not only beautiful but it is so sturdy.
Amazon Customer (verified owner) –
This is a wonderful value. I love the pattern!