Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Adeline (verified owner) –
This is the second time I’ve ordered this purse and I like this color combo even more than the first one I ordered. I have had no problems with it holding up and there were no chemical smells to it. The various pieces make it so versatile. And the price is amazing.
Kindle Customer (verified owner) –
It matches everything perfectly and I can fit everything I need for my day into either bag.
Lelia (verified owner) –
Bought after needing a smaller bag for work and everyday. Saved and got 4 for one! I love all the items included, super easy to move wallet from crossbody and tote! Highly recommend.
J*Zlo (verified owner) –
The looks and accessories and color are great but the zipper pockets are dumb
emily (verified owner) –
the bigger purse has a line in it where it was bent during shipping and I can’t get it out.
the smaller bag, the metal tag, saying who made it, the face of it is all scratched to hell and has lost the gold coloring (was this way when it arrived as well)
overall a good purchase for a good price.
Karen G. (verified owner) –
Although what I received was not the same as the picture of what I ordered, I do like the different size purses and wallet. The large bag is great when you need to throw everything in your purse (water bottles, umbrella, notebook, anything kids hand you!), and the smaller purse, which fits inside the larger one, is great to grab and go when you don’t want to lug around a big bag. Quality is not top notch (plastic feel, but I knew this when I ordered it). I was going on vacation and this was a last minute purchase, it arrived in less than 2 days (without Prime!).
Christine LK (verified owner) –
When your clothes are black and white… it needs to match
Kelly Lynskey (verified owner) –
Okay. I never write reviews. This purse is EVERYTHING. I got the pink/white one. I love how designer bags look. But honestly, after this bag, I don’t think any designer bags are worth it. I will always get this brand! The prices are incredible, and you get more than one piece! This purse is comparable to Michael Kors and Kate Spade. It’s beautiful, heavy duty, and so cute. If you’re thinking about getting it, just hit the buy button now!!! It’s worth it!!
Lydia McClure (verified owner) –
Bags were much thicker than I expected and seemed sturdy/ pretty well made. Definitely a great purchase!
Manat Pappalardo (verified owner) –
I like very much
Molly Koos (verified owner) –
Super sturdy! Can fit laptop perfectly
Lisa Z. (verified owner) –
The purses are great but the wallet is disappointing. Not much room.