Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
keri mullins (verified owner) –
It was ok I just wish it was bigger
Mckaela Pina (verified owner) –
Love this bag! Nice size and quality! Only thing is that it has a weird smell to it when I opened it! Still trying to get the funky smell out but overall it’s a nice bag
Pam (verified owner) –
I like the fact there is more choices in sizes. This is a wise choice to consider.
Breezy Olsufka (verified owner) –
I loved the style and how it fit for me. The color is amazing and quality felt very sturdy. After 3 months of use, the larger tote bags handle has started to come apart. Switched to the smaller over the shoulder bag. So far has held up for 2 months. Overall good for the cheaper price.
6 months of use *** The straps are coming undone a bit but it still holds regardless of weight. Still stand but my previous statement!
Angie McAfee (verified owner) –
Great bag. Love the color, love the size. I like how there is a little slouch to it.
Millie (verified owner) –
Absolutely amazing quality for the price, pretty color and very spacious bags, wallets are well made as well as clutch and purses, DEFINITELY RECOMMEND
Lady D (verified owner) –
Haven’t really used it since it was smaller than I expected but it seems to be a good value. I may use the bag in a different way later!
Nurse (verified owner) –
I get a lot of compliments but the frills on the zippers fall off. Not a big deal everything else seems well made. I’d buy the other purses
Nina Klein (verified owner) –
This set of bags is remarkably high quality for the price. So stylish. I love mine. I bought the tan blush. Not pink at all, very neutral. Goes with everything. Zippers are great quality. Also very lightweight.
Amazon Customer (verified owner) –
So pretty and accommodating
P8ge B (verified owner) –
My purse-loving grandmother loved my bag so much she had me order her the same one. Its very cute and great for the price. My only gripe would be sturdier material so that it doesn’t bend and crease.
Annette C. (verified owner) –
I love the design and that I can choose which size I need for the day.