Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Michelle (verified owner) –
I love it! I was disappointed that after using it for a week the straps on the large tote started to fall apart.
joan doyle (verified owner) –
The color and style went great with outfit
Jess (verified owner) –
The purse itself is big enough to fit a little bit of everything, and I really love the other attachments that came along with it. The clutch purse is great for a night out without feeling like you have to haul a big bag, and the big bag is perfect for every other day!
Breen3 (verified owner) –
The bag is very cute, versatile! Comfortable! Chic! I will order more- price and quality is right! The smallest purse, as others have indicated- a waste. But the other bags make up for it! Fits nicely in a suitcase!
Stepheny Trumpower (verified owner) –
Surprisingly sturdy for the price. Well made. Love these bags!
JMF (verified owner) –
Great value!!!
Amazon Customer (verified owner) –
Just that my mother says she really likes the bags.
Sofia (verified owner) –
Absolutely beautiful bags. Amazing quality for the price. The tote stands up by itself and fits everything. Love that even the tote has a zipper to close the bag instead of just being open. Bought as a Mother’s Day gift and my mother in law loved them. Then got them for myself.
Gail Berkes (verified owner) –
Gave to a friend and she loved it
Lillian (verified owner) –
Purchased this as a gift for my Friend in MS. She was talking about it as we were on the phone, unbeknownst to her I was ordering it. When she received this SURPRISE gift she cried. She wear it EVERYWHERE she go. She is ALWAYS talking about the compliments she receives about this purse. Money well spent for a well deserved longtime Friend, Kella W.
Gilberto T. (verified owner) –
Le gustó mucho a la persona que se la regale muy bonita
Derek (verified owner) –
I absolutely love the crossbody purse the only thing I was upset about when I got it was the stitching is coming out other then that it’s the perfect size the color is great and it has plenty of pockets