Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Lisa (verified owner) –
For the price, quality is excellent. I was expecting a $300 leather purse. I ordered the bronze gold and it looks very classy. It matches my luggage perfectly. I love the matching wallet, my phone fits in it perfectly.
Only thing was the little card holder was missing. I plan to order more colors!
Catherine Petrone (verified owner) –
Quality size and everything I needed. Very classy choice. Love the color combo.
Mamajuana Gigglepants (verified owner) –
I would like a few of these sets☺️. The pieces are beautiful, lightweight, and well made! Very sturdy. And I really packed them!
Amazon Customer (verified owner) –
Only thing I was surprised by was that it was shipped with other items & the tote was lopsided. I stuffed with towels for a few days and it is fine.Love the pattern! Great value for a very stylish set of bags.
Amazon Customer (verified owner) –
Love the bag
Rhonda Marks (verified owner) –
I was a little surprised by the strap for the clutch, it really doesn’t go with the clutch but all else is really nice
Happy Customer (verified owner) –
I’ve had previously bought this purse set and it has been my go-to purse. I decided to purchase it in a different color, but unfortunately it came slightly damaged. When I contacted the seller they responded very quickly and within 24 hours sent me a new set. I love big purses and this fits everything I could possibly need. The quality is great for the price, all of the items are super cute. Will continue buying from this seller and recommending to friends/family!
Kat’s (verified owner) –
Beautiful purse. Many compliments!
Flor knudsen (verified owner) –
Very roomy! Great for traveling, price is good for the quality of the bag!
Lorri Jensen (verified owner) –
I use the bigger bag for every day use. And the smaller one when I go to functions. I use both when I travel.
Mary Ann Carney (verified owner) –
I am using all the pieces and that is good. The quality is ok considering the price. There was a small line crease on the crossbody and a part if the lining in the zipper compartment had not been sewn together Also there was a small piece of trim missing off the tote. I exchanged it. The new one came and there was a worse crease in it. Customer service suggested I order a set from another vendor and gave me the link. I ordered it and it was the same brand and the tote had a small crease. Going to send that one back. Found another brand and ordered it. The crossbody is smaller and I don’t care for the wristlet. I prefer the wallet in the other set. I like the tote because it has more black. I am returning that one, too. Keeping the 2nd set I received. All of them were the same quality even thought the prices were higher. I will just use it until it doesn’t look good anymore. I have a feeling it will develop more creases with everyday use. The set is very functional, just wish it was better quality even if the price was higher.
Kiara (verified owner) –
Some aspects felt cheap but it wasn’t bad for the price