Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Amazon Customer (verified owner) –
I love the bag but it wasn’t the color I had ordered. I ordered a black on but received a grey one which is ok but not what I ordered.
Jusley Cormier (verified owner) –
Some of the shoulder strap is banded folded and it’s very hard to come to normal shape
Melissa Haro (verified owner) –
nice purse however im returning it. The size just doesn’t go with what i usually wear on a handbag. if you lime larger bags go for it. wallet not as good quality
debbie Troester (verified owner) –
I ordered this last year and made a review. It was a lighter colored bag and it was wonderful and I used it a whole year with no problems, except the cording fraying and coming off after many months of use. I ordered it again, and this time I went with the dark blue and black. It is a really nice combo. You also get a credit card holder and a wallet. The whole set seems smaller than before, but not too much. I put in the same things I had in other bags and everything is difficult to close, with the last bag, it fit very well.
I still love the combo, but my biggest complaint is the bag shows scratches and it scratches easily. I am traveling a lot during the day and in and out of my car, so just bumping the bag is showing wear after one week. I probably will order the lighter colors going forward.
Scorpius (verified owner) –
Not a bad bag, for the price.
Lucinda Masters (verified owner) –
I have received many compliments from people when I am out shopping and go to pay for my order all saying
“Oh I really love your purse it’s so nice to which I respond thank you I bought it on Amazon it came with a larger bag as well as the wallet and card holder and it was an amazing deal.
Holly Hampton (verified owner) –
This set is beautiful and affordable. I love how organized I can keep everything now and in a fashionable way. Great quality and product overall.
Rita (verified owner) –
Love all pieces
valeria parks valentin53890000524 (verified owner) –
So far I really enjoy using it, it works for me, I can hold a lot of items but i nver over crowed my bags. it seems to hold all that i need
Amazon Customer (verified owner) –
I got this purse cuz my last one broke. I use the large one. I used the wristlet one one time and it was great too. I also use the wallet. I do with the card slots were alittle bigger in the walet but so far so good with this purse. Ive had it for about 4 months now.
Brenda Sodervick (verified owner) –
Nice purses for other purposes.
Amazon Customer (verified owner) –
It’s a nice size bag and it seems to be nicely made.