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We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Diane S. (verified owner) –
I purchased this item when it was discounted, needing a larger bag and not wanting to make too much of a commitment. The big bag and the two smaller ones have been delightfully handy and easy to use. I use each of them, and the little card wallet, every day of my life.
susan cadogan (verified owner) –
Beautiful as pictured, sturdy and can match with any outfit.
susan jackson (verified owner) –
Beautiful, classy and sturdy. Looks as good as in the picture.
Mylee the Chihuahua (verified owner) –
I was apprehensive to get this purchase because it was a lot for a cheap price. I couldn’t of been more wrong! The big bag is a good size, although a bit small for traveling. The wallet is good quality and I use the medium purse everyday! I would highly recommend this product. So much for a small price!
Juliana (verified owner) –
I love this bag, the set is so cute. It is durable for every day use and wear. For the price the bag well made. Can’t even tell if it’s a cheap bag or not.
Shirley Fisher (verified owner) –
My sister loved the gift
Carissa Heil (verified owner) –
Love this set! Been using for about a month and has held up very nice so far. The big one is great for my main purse as I carry a lot in my purse and the shoulder one is the perfect size, not too big but can carry a decent amount of items. The wallet is too small for me as well as the card/picture holder is very flimsy. The zipper on a couple of the inside pockets messes up sometimes, but not often and it’s fixed each time for me. Overall, very happy with my purchase!
Pamela N. Kennedy (verified owner) –
I love this set and it was a great price but I was sad when my strap broke the other day. I was standing in the grocery store and it fell. I would probably order again because it was likely a fluke but it’s gonna be a little while before I can.
Stephen Gearlds (verified owner) –
The big tote bag does not come with other pockets on the insides but it is deep. When the bags came they had a fishy smell to them. The handles kind of make me feel like if I was to over stuff the bag they would break but overall it is a very nice tote bag as well as wallet and small purse.
Danielle Hannah (verified owner) –
Zippers are smooth. Color true to picture. Great size and value.
Cindy J. Koon (verified owner) –
Handbag is practical and attractive. The matching tablet case is perfect too.
Rafael de J Porres (verified owner) –
Fue un regalo perfecto para la persona a quien se la entregue.