Delivery
We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders .
During sale periods and promotions the delivery time may be longer than normal.
Return
Elessi will accept exchanges and returns of unworn and unwashed garments within 30 days of the date of purchase (14 days during the sales period), on presentation of the original till receipt at any store where the corresponding collection is available within the country of purchase.
Your return will usually be processed within a week to a week and a half. We’ll send you a Return Notification email to notify you once the return has been completed.
Please allow 1-3 business days for refunds to be received to the original form of payment once the return has been processed.
Help
Give us a shout if you have any other questions and/or concerns.
Email: service@Queengood.com
Phone: +85259242174
Kaitlyn Fuhrman (verified owner) –
The bags and wallet arrived super quickly! They were ordered on a Friday afternoon and were delivered on the following Monday by end of day. The quality is as expected for the price, not the highest, however still perfect for everyday use. I love how sturdy the purse is, it has great structure and stands upright on its own without collapsing in on itself. Great size to fit everything I carry with me on a daily basis! I would recommend this product. :)
JEn (verified owner) –
I love how my old wallet fits regardless of whether it stands up or lays down. The wallet that comes with it is nice, but I have too much stuff for it to hold my needs. The purse front tassels tend to slip off zipper heads, so that’s really the only dislike
Lesa Valles (verified owner) –
Nice medium size purse with smaller options to down size. Only complaint is the wallet is a bit to large for the smallest purse. Making it tough to add any other items. Great Buy Nevertheless!
Amazon Customer (verified owner) –
Amazing value, great price. This is great quality and durable. I recommend if your looking for versatility/something for all occasions
Lady D (verified owner) –
Haven’t really used it since it was smaller than I expected but it seems to be a good value. I may use the bag in a different way later!
Julie-Ann (verified owner) –
As the title describes, I bought this for my sister one Christmas from her wish list. Both our other sister and our mother leaned in during gift opening, commented about how nice the set was, reached out to touch for themselves, and gave me a bit of a side-eye (subtext: why did you not buy this for me also? Answer: you did not put it on your wishlist.) Since then, I’ve seen her with it and similarly liked it. Everytime, I wish I had bought a set for myself too. Maybe this Christmas, it can go on my wishlist……
Santarna (verified owner) –
I like the colour the other bags that came,really nice buy
Angie McAfee (verified owner) –
Great bag. Love the color, love the size. I like how there is a little slouch to it.
Ivette Rosario (verified owner) –
Craftsmanship
Kendelle Kochsiek (verified owner) –
It was what I needed for travel but not an everyday bag
daniela esparza (verified owner) –
Perfect bag! Love it.
Wyd Rhlr (verified owner) –
This is a nice set. It is decently made but keep in mind that given the great price, you are not getting leather or a high end leather substitute. It is a bit stiff. It seems to be holding up to my rough and tumble lifestyle. Think realistically I should get about 6 months out of the large tote. Love the zipper on the tote. The small photo or card holder work well in a wallet but I wouldn’t use it alone. Like I said nice set but do not be crazy with your expectations. I am happy with the set for what I need it for. I am not one to spend a lot on a purse, bag, pocketbook. Like to change my look up frequently